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Service flow

Outpatient Guide

Registration Process
  • Walk-in Patients (Without Reservation) : Please visit the Outpatient Cooperation Team on the B1 floor directly.
  • Note: First-time patients must bring their health insurance card and a valid ID.
Clinic Hours
  • Monday – Friday: 08:30 – 16:30
  • Closed on weekends and public holidays
Contact
  • Tel: +82-51-720-5698
  • Email: shhwang@dirams.re.kr

If you wish to make a reservation or need further assistance, please contact the External Affairs Team by phone or email.

Admission Guide

  1. 1 Admission Decision

    Once admission is decided after your outpatient or emergency consultation, please proceed to the Admissions Desk (Patient Affairs) on the 1st floor.

  2. 2 Registration

    Please submit the patient’s health insurance card and the guardian’s ID card.

  3. 3 Admission & Room Assignment

    After room assignment and signing the admission agreement and consent forms, you will be guided to your ward. Available room types: Single, Double, 4-bed, and 5-bed rooms.

Note: The admission date is subject to change depending on surgery schedules or ward availability.

What to Prepare for Admission

  • Toothbrush, toothpaste, slippers, cup, towel, soap, bedding for guardian, and other personal items (available at the B1 convenience store if needed).
    ※ Prohibited: knives, scissors, awls, other sharp objects; glass; butane gas, etc.
  • For theft prevention, please entrust valuables or cash to a guardian (the hospital is not responsible for loss).
  • If you require pre-admission tests, complete them as instructed and proceed to the ward nurse’s station.
  • Interim bills are sent weekly via text. Pay at the 1F billing desk by Hi-Pass card, cash, bank transfer, or credit card.

Discharge Procedure

  1. 1 Discharge Decision

    Your physician decides on discharge.

  2. 2 Bill Review

    After billing review, staff at the discharge desk will guide you on payment.

  3. 3 Payment

    Pay your bill at the discharge desk (1F).

  4. 4 Discharge

    After receiving discharge medications (1F outpatient pharmacy), receive outpatient follow-up and appointment guidance from the ward nurse, then go home.

Typically, your physician will give 1-day advance notice of discharge.

Discharge Notes

  • After you’re notified that billing is finalized, complete discharge at the 1F billing desk.
  • Once finished, receive the receipt, collect discharge medications at the outpatient pharmacy, then receive outpatient appointment guidance from the ward nurse and depart.
  • Payment methods: Hi-Pass card, cash, bank transfer, credit card.

※ For unavoidable early discharge (temporary discharge), an additional 20% of incurred charges is payable; refunds or additional charges may occur upon final settlement.

Emergency Care

The ED operates 24/7 year-round. Emergency Dept.: 051-720-5911

Registration
  • Walk-in
    - Fill out the application at Billing Window No. 6.
  • Ambulance
    - Patient handover.
Triage & Care
  • Critical
    - Immediate resuscitation (CPR patients are moved at once to the resuscitation or treatment room).
  • Emergent
    - Evaluation and emergency tests according to patient condition.
  • Non-emergent/Delayed
    - Evaluation and simple treatment.

※ ED order is based on medical urgency, not arrival time.

Emergency Treatment & Tests
  • Laboratory testing
  • CT/MRI
  • X-ray
  • Surgery/procedures

※ Test results take time; please wait.

Admission/Discharge
  • Admission/Consult/Transfer
    - Per attending physician’s judgment. (Admission processing at Billing Window No. 2)
    - Transfer: If procedures or tests are limited at our hospital, transfer to another hospital may be arranged.
  • Discharge
    - If your condition improves after ED treatment, you will be discharged. (Payment at Window No. 6)

On-Call Specialties at the Regional Emergency Medical Institution

The DIRAMS ED operates on-call specialists in the following:

  • Internal Medicine (Gastroenterology, Hematology and Oncology, Cardiology, Nephrology, Endocrinology)
  • Surgery
  • Thoracic Surgery
  • Neurosurgery
  • Otorhinolaryngolgy
  • Gynecology
  • Pediatrics
  • Urology
  • Anesthesiology

※ On-call specialists are requested by the ED physician based on medical judgment, not by patient/guardian request.